The easiest way to update your Ditto DX firmware is to right click and copy the link, then use it as described in the below instructions “How to upload firmware“. You can also download the firmware binary file to your computer. Updates are sequential updates, so please use these files in order. Please read the instructions below and use the correct link(s)/file(s).

If your firmware version is old, you may need to perform more than one update.

Want to be notified when new Ditto firmware is released? Click here

Firmware Version Revision Min version
required to
Update
Release Notes Release Date Download
(or right click to
copy to clipboard)
File MD5
2017Mar02a C 2016Sep06a readme Mar 7, 2017 Download 35719e41c2fc5bee0b447de5536a07bc
2016Oct01a B 2016Sep06a readme Oct 11, 2016 Download 47e418556390b81bbfdd069f7304d5ab
2016Sep06a A Sep 7, 2016 Download f01902d2a6b51d3f4b3b7ed789aa430e

Important: Ditto firmware upgrades are incremental and must be installed in the order they were released. Reverting to older versions may or may not work. Please contact CRU support if needing to revert to a previous version.

How to update your Ditto firmware with a link

  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto firmware version
  • Copy the link of the next firmware into your clipboard and paste it into the input box
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade

How to update your Ditto firmware with a downloaded firmware (Method 1)

  • Place the firwmare file onto a USB thumb drive (do not rename this file)
  • Plug thumb drive into the USB port on the Source side
  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Ditto will auto-discover upgrade file, allow you to select it, and guide you through the installation.

How to update your Ditto firmware with a downloaded firmware (Method 2)

  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto firmware version
  • Push the “Upload…” button
  • Navigate to the saved file location
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade

Ditto Firmware Update Screenshot

How to report an error

  • Go to the ‘Utilities’ page.
  • Click on the ‘Diagnostics’ button.
  • A window will pop up, you may type in the error that you’re encountering.
  • Click the ‘OK’ button to save the file to your local drive.
  • Send the file to Tech Support using our online form