Drive eRazer Ultra

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Drive eRazer Ultra
Multi-function device that completely erases all data from a hard drive
    • Efficient hard drive sanitizing 
    • Stand-alone operation 
    • Clean hard drive ready for re-use 

Drive eRazer Ultra

Before selling or disposing of an old computer or hard drives, you’ll want to make sure personal and business information is really removed from them first.

Completely erasing a hard drive isn’t as easy as just asking your computer to delete a file or reformat the drive. To safely sanitize your drive, you need to write over it completely. If you don’t, there are numerous ways someone could easily recover sensitive data on your hard drive that you thought was safely erased.

The CRU® WiebeTech® Drive eRazer™ Ultra doesn’t need another computer to fully erase a drive. It’s a stand-alone device that will completely and quickly clean your drive. Just connect it to the Drive eRazer Ultra and it will sanitize the drive faster than using software.

The Drive eRazer Ultra leaves the drive ready for re-use, and comes with more than a dozen preset erase procedures, including US Department of Defense graded methods for data wiping.

Additional features:

  • Simple setup and operation with LCD and menu buttons
  • USB port for drive previewing and deletion confirmation
  • Serial label printer connector
  • Rugged aluminum construction
  • 3-year warranty
  • Free US-based customer support

Whether you’re an IT manager or business owner, and you want your sensitive information sanitized from a drive, the Drive eRazer Ultra is the perfect tool. Find a reseller near you or buy online.

Specifications

Product name Drive eRazer Ultra
Host (I/O) Ports (1) USB 2.0: up to 480 Mbps
(1) DB9 serial connector
Drive Types Supported
  • PATA/IDE 2.5" drives (with PATA Adapter 25)
  • PATA/IDE 3.5
  • Hitachi 1.8" drives (with PATA Adapter 18-HIT-ZIF)
  • Toshiba 1.8" drives (with PATA Adapter 18-TOSH)
  • MacBook Air 2010 (with SATA Adapter MBA2010)
  • MSATA (with SATA Adapter mSATA)
  • PCIe PATA (with PATA Adapter mPCIe)
  • PCIe SATA (with PATA Adapter mPCIe)
  • PCIe USB (with PATA Adapter mPCIe)
Supports S.M.A.R.T. disk info Yes
Number of LEDs 5
Description of LEDs Drive access, HPA/DCO detected, error, power input status, power output status
LCD Screen Two-line backlit LCD controlled with four soft-touch menu navigation buttons
LCD Info 2 lines x 16 characters width
LCD Backlight Yes
Navigation menu LCD/button driven menu system
Printer Ports 1
Printer info (1) DB9 serial connector
Detects/reports HPA/DCO Yes
Allows HPA/DCO override Yes, user-configurable options
Construction material(s) Rugged aluminum construction
Power switch 2 position: On / Off
Dimensions 2.95" x 4.33" x 1.06" (75mm x 110mm x 27mm)
Weight 0.40 lbs. (0.18 kg)
Erase modes Quick Erase, Custom Erase, Random Erase, Secure Erase Normal, Secure Erase Enhanced, DoD Clear, DoD Sanitize, NIST800-88 Clear, NIST800-88 Purge
Compliancy FCC, CE, RoHS, C-Tick, RCM
Warranty CRU provides a 3-year limited warranty for this product.
Technical Support Your investment in CRU products is backed up by our free technical support for the lifetime of the product. If you need to contact us for any reason, visit cru-inc.com/support or call us at 1-800-260-9800 or +1-360-816-1800.

Accessories

AC Adapters

Part Number Description Shipping Weight UPC Number
7100-3000-00 Daisy-chain power kit; high-wattage AC adapter & multi-head power cable; powers up to 5 Drive eRazers or v5 docks, US 1 673825423943
7100-3000-02 Daisy-chain power kit; high-wattage AC adapter & multi-head power cable; powers up to 5 Drive eRazers or v5 docks, EU 2 673825424353
7100-3000-11 Daisy-chain power kit; high-wattage AC adapter & multi-head power cable; powers up to 5 Drive eRazers or v5 docks, UK 2 673825424391

Product Images


Documentation

A9-000-0029-1_Rev1.1.pdf
Nov 26, 2013 - 504.06 KB
Quick Start Guide for
Drive eRazer Ultra
A9-000-0029 Rev 2.1_DEU_user_manual.pdf
Jun 17, 2014 - 1.42 MB
User Manual for Drive eRazer Ultra
CRU_Configurator_4.0.1.4_for_Mac.zip
Feb 27, 2015 - 9.12 MB
CRU Configurator v4.0.1.4 for Mac OS X 10.6 or later
Mac_Configurator_manual_2.1.pdf
Feb 27, 2015 - 810.25 KB
User manual for the Mac OS version of Configurator v4
CRU_Configurator_4.0.1.4_for_Windows_64-bit.zip
Feb 27, 2015 - 12.81 MB
CRU Configurator 4.0.1.4 for 64-bit Windows
Win_Configurator_manual_2.1.pdf
Feb 27, 2015 - 750.99 KB
User manual for the Windows version of Configurator v4
CRU_Configurator_4.0.1.4_for_Windows_32-bit.zip
Feb 27, 2015 - 11.37 MB
CRU Configurator 4.0.1.4 for 32-bit Windows
CRU_WiebeTech_Drive_eRazer_Ultra_Data_Sheet.pdf
Apr 23, 2015 - 362.1 KB
Data Sheet for Drive eRazer Ultra
CRU_Configurator_4.0.2.1_for_Windows_32-bit.zip
May 8, 2015 - 11.74 MB
CRU Configurator 4.0.2.1 for 32-bit Windows
CRU_Configurator_4.0.2.1_for_Windows_64-bit.zip
May 8, 2015 - 13.23 MB
CRU Configurator 4.0.2.1 for 64-bit Windows
CRU_Configurator_4.0.2.1_for_Mac.dmg
May 8, 2015 - 9.56 MB
CRU Configurator v4.0.2.1 for Mac OS X 10.6 or later

FAQs


Q : How fast will Drive eRazer Ultra erase the data on my drive?

Drive eRazer Ultra can erase modern hard drives at up to 7 GB/minute or more. The erasure time depends on several factors. Older drives will generally take longer than newer ones. Higher levels of verification will not affect the time spent erasing, but will make the total process take longer. Finally, the erase mode plays a role. Quick Erase will generally finish a little faster than Secure Erase.

Q : Will Drive eRazer Ultra work with a Solid State Drive (SSD)?

Short answer: SSDs erased by DEU in any mode would be safe from casual data retrieval attempts, but for very sensitive data the only way to guarantee security is to physically destroy the drive.

Longer answer: With SSDs, the host (such as a computer or Drive eRazer) does not have direct access to the sectors on the drive. There is therefore no way to guarantee that a command to erase a given sector will actually erase that sector. The SSD's controller may instead remap that physical sector to a new logical sector, leaving the data intact but inaccessible. Even a full overwrite of a SSD may therefore not result in a fully wiped drive. However, the data remaining on the drive would not be accessible via normal means. Recovering such data would require removing the actual flash chips from the SSD's circuit board and accessing them with special equipment and software tools.

Secure Erase modes offer the best chance of fully erasing an SSD because they use the drive's built-in erasing function. Secure Erase is defined by the ATA specification and requires drives to fully erase all user accessible data areas when the command is received. The Enhanced version also erases any data within HPA or DCO areas. However, at least one study has shown that some early SSD manufacturers did not correctly implement this portion of the ATA specification. So, while most SSDs will be erased fully by Secure Erase, some may not. If you know that a particular SSD model correctly executes Secure Erase per the ATA spec, these modes can erase the SSD completely. If you’re unsure, you should assume that data fragments could remain.

Q : With what drive capacities is Drive eRazer compatible?

Drive eRazer cannot erase extremely small drives or media that are less than 10,000 sectors. Assuming a 512 byte sector size, 10,000 sectors is less than 5MB. In addition, some old drives smaller than 10GB do not follow modern ATA specifications and therefore cannot be erased by DEU.
As for very large drives, there is currently no known limit to how large of a disk Drive eRazer will erase. As of April 2015 Drive eRazer has been tested with up to 6TB hard drives, the largest available. We have no reason to believe Drive eRazer will not continue to work with newer and larger drive sizes as they are released.

Q : Has Drive eRazer Ultra been evaluated by NIST?

NIST (National Institute of Standards and Technology) has evaluated our erasing techniques on a previous model, Drive eRazer Pro. Although our 'Ultra' version (which adds additional features) has not been specifically tested, it employs the same basic techniques used in the tested version. We're therefore confident that the new model would likewise achieve 'expected results' (NIST's equivalent of a passing grade).

Q : What sizes are the labels that Drive eRazer Ultra Prints?

Drive eRazer Ultra can attempt to print one of two different label sizes: 4"x1" or 4"x6", depending upon how it's configured.

Q : What kind of cable do I need for the Printer Port?

The printer port is a standard 9-pin serial RS-232 port. Drive eRazer Ultra requires a male end and most printers also require a male end. If you need to source a new cable, what you need is probably a "Male to Male RS-232 (DB9) Null Modem Serial cable." Check your printer's documentation regarding serial cable types. Connecting it to a computer's serial port is possible with a "Male to Female RS-232 (DB9) Null modem serial cable".

Q : What kind of printer should I use with Drive eRazer Ultra?

Drive eRazer Ultra was tested primarily with Zebra brand printers compatible with ZPL formatted text (often indicated by –Z at the end of the model number). During development we made every effort to make this feature as compatible as possible, but no list of compatible printers is currently being published. If choosing a new printer, the Zebra product line is a good starting point. Feel free to contact CRU support for up-to-date information about Drive eRazer Ultra and serial printers.

Q : Why does the USB connector look like USB 3.0 but the documentation says it's USB 2.0?

Drive eRazer Ultra uses a USB 3.0 style connector because it shares a form factor and many parts with another product. However, the controller chip that drives DEU's USB connection supports USB 2.0 only. The port can be used with either USB 2.0 or 3.0 type cables and with either USB 2.0 or 3.0 hosts, but it will operate at USB 2.0 speed. The intended purposes of the port are the previewing of a drive and firmware upgrading, rather than for lengthy data transfers. For these two purposes USB 2.0 speed is sufficient.

Q : How does Secure Erase work?

Secure Erase is a feature on nearly all modern hard drives (greater than 15GB). This feature is activated by a low level command to the drive and causes the drive to erase itself using methods developed by the drive manufacturers in conjunction with the NSA. To protect against malware attacks, operating systems such as Windows and Mac OS (and software applications written for these operating systems) cannot send this command, but Drive eRazer Ultra can.
Secure Erase sequentially overwrites the data on the drive, similar to Drive eRazer’s other erase modes. However, Secure Erase better handles data on "bad blocks" (single pass may stop and report an error at a bad block).
Secure Erase is implemented on most drives that were manufactured in 2001 or later. However, an estimated time for completion was not added until later. Some drives therefore support Secure Erase but will not give an estimated completion time.

Q : In Secure Erase Enhanced mode, my drive appeared to erase far too quickly (seconds rather than hours). Did it really get erased that fast?

SEDs (Self Encrypted Drives) feature internal encryption, which is a security feature that scrambles all data on the drive as it is written, and decodes it as it is read back. The encryption engine uses a logical key, usually 128 or 256 bits in length, to perform the encryption/decryption calculations. To quickly render the drive unreadable, some SEDs simply erase and change the value of the key when Secure Erase Enhanced is invoked. Because it no longer has the old key to decode the bits on the drive, the original data is irretrievable and the drive appears to be unformatted. An examination of the drive's contents would show seemingly random data in every sector. Any new data written to the drive would use the new key.

Q : My Drive eRazer Ultra shows "WRITE CMD ERROR" on the LCD and the erase has stopped progressing. What do I do next?

This message means that the drive reported an error when attempting to execute a write command sent to it by DEU. Several things can cause such an error, such as a bad block on the drive, or a poor physical connection between DEU and the drive. It may occur if the drive or dock is moved or bumped during the erase process. This is an unrecoverable error (indicated by the lighting of the Red "Error" LED).

The next step is to turn off DEU's power. If you like, you can turn DEU back on and attempt to erase the drive again. A bad block is not always 100% bad, so sometimes a block that fails to be overwritten on one attempt will succeed on the next try. Make sure the cables connecting the drive and DEU are fully seated, and do not attempt to move the drive, DEU, or cables during the erase process. Make sure the drive has good air flow around it to avoid any possible heat issues. If you continue to see this error message on the drive, the next thing to try is changing to Secure Erase Enhanced mode. This mode doesn’t use write commands; rather, it issues a single command to the drive that causes the drive to erase itself. This mode handles bad blocks better than modes based on write commands. If none of these remedies work, the only way to ensure there are no recoverable data remaining on the drive is to physically destroy it.

Q : With what drive capacities is Drive eRazer compatible?

Drive eRazer cannot erase extremely small drives or media that are less than 10,000 sectors. Assuming a 512 byte sector size, 10,000 sectors is less than 5MB. In addition, some old drives smaller than 10GB do not follow modern ATA specifications and therefore cannot be erased by DEU.
As for very large drives, there is currently no known limit to how large of a disk Drive eRazer will erase. As of April 2015 Drive eRazer has been tested with up to 6TB hard drives, the largest available. We have no reason to believe Drive eRazer will not continue to work with newer and larger drive sizes as they are released.

Part Numbers

Drive eRazer Ultra

Part Number Description Shipping Weight UPC Number
31550-0109-0000 Drive eRazer Ultra, stand-alone product for erasing SATA & PATA hard drives, US power plug 3 810873015830
31551-0109-0000 Drive eRazer Ultra, stand-alone product for erasing SATA & PATA hard drives, UK power plug 3 810873015847
31552-0109-0000 Drive eRazer Ultra, stand-alone product for erasing SATA & PATA hard drives, Euro power plug 3 810873015854
31553-0109-0000 Drive eRazer Ultra, stand-alone product for erasing SATA & PATA hard drives, Australia power plug 3 810873015861

Drive eRazer Bundle

Part Number Description Shipping Weight UPC Number
31550-0109-0060 Bundle of 5 Drive eRazer Ultras, high power AC adapter, and daisy-chain power cable; US plug 15 810873018923
 

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